We are unable to modify or cancel third-party reservations. Contact the company directly that you confirmed with.
Early arrivals are based on availability on the day of arrival. Call 831 624 9800 prior to your arrival for more information.
Click here and select “My Reservations” at the top.
We do not have an early departure fee.
We have a 7 day prior to arrival cancellation policy on most reservations. You must cancel by 4pm local time, 7 days prior to arrival to avoid penalty.
We do have a limited number of connecting rooms on property. This is on a request basis and can not be guaranteed.
Yes, we offer cribs and pack n plays at no charge. They are based on availability. Please call our reservations team to reserve one at 855 622 7635.
Guests must be 21 years or older to check into a room.
No, we do not have roll-away beds.