We appreciate your understanding and support as we continue to adapt to the unprecedented conditions created by COVID-19. Our highest priority and greatest concern is the wellbeing of our guests. Therefore, we compiled some items you may find helpful throughout your stay including available services, updated outlet operation hours, and more.
You may reach our guest services team by calling (831) 624-9800 at any time.
Thank you for your continued loyalty. We hope you enjoy your stay!
- Housekeeping—Daily housekeeping service is available.
- Laundry Services—Dry cleaning services are available to guests.
- Visit our cleaning standards page to learn more about how we are keeping the hotel clean and safe for you.
- Lobby—Our updated lobby hours are from 8 AM – 9 PM. We may be reached after-hours at (831) 620-2180.
- Smoking Policy—Our entire property is non-smoking. This includes the rooms, courtyard, and parking area. There is a smoking and cigarette disposal area on San Carlos Street.
- Emergency Contact—Our after-hours emergency phone number is (831) 620-2180.
- Hot Tub—Our hot tub is open and available for guest use.
- Should you have additional questions regarding our hotel, please visit our FAQs.
Steps we have taken to ensure your safety.
- Each guestroom is thoroughly cleaned using CDC-approved cleaning products.
- CDC-approved cleaning products are used to wipe down door handles and rails frequently throughout each day.
- Associates working at the hotel may not exhibit any signs of sickness. All who are working have chosen to be here and agree to follow all safety guidelines.
- Ongoing education for our associates about maintaining good health and staying home when ill.