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Opening Early 2022 in the Heart of Flagstaff – High Country Motor Lodge – An All New Boutique Hotel Experience

Hotel Carmel Exterior

Welcome to

Hotel Carmel

We appreciate your understanding and support as we continue to adapt to the unprecedented conditions created by COVID-19. Our highest priority and greatest concern is the wellbeing of our guests. Therefore, we compiled some items you may find helpful throughout your stay including available services, updated outlet operation hours, and more.

You may reach our guest services team by calling (831) 624-9800 at any time.

Thank you for your continued loyalty. We hope you enjoy your stay!

Property Information
  • Housekeeping—Daily housekeeping service is available.
  • Laundry Services—Dry cleaning services are available to guests.
  • Visit our cleaning standards page to learn more about how we are keeping the hotel clean and safe for you.
  • Lobby—Our updated lobby hours are from 8 AM – 9 PM. We may be reached after-hours at (831) 620-2180.
  • Smoking Policy—Our entire property is non-smoking. This includes the rooms, courtyard, and parking area. There is a smoking and cigarette disposal area on San Carlos Street.
  • Safe Distancing—While on property, we ask that you maintain a 6’ distance from others.
  • Face Covering Order—In accordance with the State of California, guests are required to wear a protective face covering or mask when in public.
  • Emergency Contact—Our after-hours emergency phone number is (831) 620-2180.
  • Hot Tub—Our hot tub is open and available for guest use.
  • Should you have additional questions regarding our hotel, please visit our FAQs.
Food & Beverage
  • Breakfast—Continental breakfast is available daily in the lobby from 8 AM – 10 AM.
  • Dining Outlets—Brophy’s Tavern is open for service from 11 AM – 10 PM daily.
  • Dining Options—Bud’s, our sister lounge located in La Playa Carmel, is open for service from 3 PM – 10 PM daily.

Steps we have taken to ensure your safety.

  • All associates are required to wear face coverings or masks.
  • Each guestroom is thoroughly cleaned using CDC-approved cleaning products.
  • CDC-approved cleaning products are used to wipe down door handles and rails frequently throughout each day.
  • Associates working at the hotel may not exhibit any signs of sickness. All who are working have chosen to be here and agree to follow all safety guidelines.
  • Front Desk attendants do not touch either your ID or credit card, instead having you present them to us on the counter.
  • Ongoing education for our associates about maintaining good health and staying home when ill.

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